Void an Adv Deposit (Cloud)

Void an Adv Deposit (Cloud)

Path: Front Office > Reservations > Search
Search for and open the reservation required. 

1. Select Deposit Details to populate the post deposit details window.
2. Select the Deposit Line that needs to be Voided.
3. Click the Void Deposit Button.
4. Enter the reason for the void.
5. Click OK to finalize the Void.
An Advance Deposit can solely be canceled prior to the check-in process. In the event of an incorrect advance deposit being mistakenly posted and transferred to the folio during check-in, it will necessitate an offset adjustment on the folio.


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