Reservation Rates
Override a Weekly/Monthly Rate (Cloud)
In VM Cloud, weekly and monthly rates are defined under Management > Rates > Room Rates. When needed, you can override these rates directly in a reservation—allowing you to adjust pricing for discounts, negotiated stays, or exceptions while leaving ...
Room Rate vs Actual Rate vs Override Rate
In every reservation, you’ll see three distinct rate fields—Room Rate, Actual Rate, and Override Rate. This article explains what each one represents, how they differ, and how system triggers or manual changes affect them. Understanding these ...
Override a Room Rate (Cloud)
You can override room rates in VM Cloud either from within a reservation or directly from the guest's folio. Note that only users with the appropriate credentials can perform this action, and certain constraints apply—such as the inability to ...
Tax Code Field in the Reservation Screen (Mexico) (Cloud)
This field appears only when Mexico localization is enabled in your Property Settings. For Mexico-based properties, reservations often require a guest or company tax identifier to print correctly on fiscal documents. The Tax Code field in Add Res ...