Guest Texting
Setup Guest Texting Custom Responses (Cloud)
This feature is only available in VM Cloud. Instead of responding with the default response when a guest sends a text, this option can be setup to send specific messages that will be triggered by specific words. Path: Management > Interfaces > SMS ...
Guest Texting Overview (Cloud) 🎥
? Watch Video Guest Texting is a free feature in Visual Matrix that opens a new channel of communication allowing you and your guests to connect before, during and even after their stay. Guest texting is available in the Visual Matrix Desktop and ...
Room Ready Automatic Text: What if the Room is Already Assigned before the Day of Check-In...
... Will the Room Ready text be triggered during or after Night Audit? It will not... text are not triggered in the middle of the night. The Room Ready text is only triggered if the V/I room is assigned on the day of arrival. If a room V/I is already ...
Send Internal/Employee Texts using the Guest Texting Feature and Twilio (Cloud)
This feature is only available in the Cloud version. This option is to use your Guest Texting interface to send employees internal texts (Housekeeping, Maintenance, and Management) through Twilio instead of email. Path: Management > Interfaces > SMS ...
Setup Guest Texting Options (Cloud)
The orignal setup of texts is explained step by step by the Visual Matrix Partner Experience team when activating the interface. Path: Management > Interfaces > SMS Communication 1. Allow Guest Texting: this will enable the possibility for clients to ...