Guests
Maximizing Guest Profile Efficiency (Cloud)
Delivering a flawless and individualized guest experience stands as a top priority. Achieving this goal involves the consistent upkeep and effective utilization of current guest profiles when handling new reservations. Keeping these profiles current ...
Update the Guest Type List (Cloud)
A Guest Type is a status to apply to profile like "VIP", "Member", "Corporate" or "Do Not Rent". This list is customizable to your needs. Path: Sales & Marketing > Guest Profiler > Setup Update/Rename an existing Guest Type. If you decide to update ...
Merge Duplicates Guest Profiles (Cloud) 🎥
? Watch Video Duplicates are commonly created by entering a new name at the time of making a reservation versus searching to see if there is an existing profile to build the reservation for the guest. Although a profile cannot be deleted if it has ...
Add a "VIP" Status to a Guest Profile (Cloud)
To assign a guest a specific status like VIP (Very Important Person) or "Do Not Rent," you must access the guest profile in the Sales and Marketing section. Modifying the Guest Profile Type directly from a reservation is possible only if the ...
Add a "Do Not Rent" (DNR) Status to a Guest Profile (Cloud)
The Guest Profiler section within the Sales and Marketing module provides you with the capability to update a Guest Profile Type, assigning it a specific status such as VIP, Member, or Do Not Rent. This feature allows you to manage and categorize ...