Best Western Options
BW Free Nights Reservations (BW) (Desktop)
1. If not already mapped, select the FX discount code for Free Night Stay Redemption Stays. 2. Select City Ledger from the Method of Payment dropdown, and then select the appropriate City Ledger account. There will either be one account dedicated to ...
Search for Pre-Registered Reservations (BW) (Desktop) 🎥
? Watch Video This feature is only available for Best Western Hotels. When a guest submits a CRS survey provided in a welcome email, Visual Matrix puts that reservation into a "pre-registered" state. From the Reservation Search Path: Front Office > ...
Enroll a New Guest in the BWR Program (BW) (Desktop)
To be able to enroll a new Guest into the BWR program, the guest has to be in a saved reservation either on a status HLD (Hold), GTD (Guaranteed), or IN (Checked-In). If you are creating the reservation, you will first need to save or check it in and ...
Retrieve a CRS Reservation (BW) (Desktop) 🎥
? Watch Video Path: Front Office > Supervisor > System Maint > Central Res BW 2/Best Western 2 Way 1. Enter the CRS number found in Member Web for the missing reservation, included the -01, -02, ... 2. Click Refresh. 3. If the reservation is already ...