Add Restrictions to Group Allocation (BW) (Cloud)
This feature is only available to Best Western Hotels.
This feature gives the possibility to add an MLOS, CTA, Soft or Hard Close to a group allocation.
Path: Front Office > Group > Search > Open a Group
1. Scroll down to the Room Allocations section.
2. Click on "Restrictions" in the top left.
3. Restrictions can be added per day and will be applied to ALL allocations.
- Soft: to pick up this day, a certain number of nights has to be picked up.
For example, you put a Soft close for 4 nights on 01/05. Any reservation going through 01/05 will have to have 4 nights. Whether it is 01/04 to 01/08 (4 nights) or 01/02 to 01/06 (4 nights) or 01/05 to 01/09 (4 nights).
- Close/Hard: the allocation is closed for that date for all rooms and room types.
- MLOS (Minimum Lenght of Stay): to pick up this day, a minimum number of nights has to be picked up.
- CTA (Closed to Arrivals): no pick up are possible on that day as a starting day. This is generally to privilege longer stays.
4. Click Save.
Should you attempt to make a booking that falls outside of those specified restrictions, you will be required to input the management override password.
Require assistance with that article?
What is the group id? (there should be a 4 digit number in VM for every group)
What is the status of the group reservation?
Are you getting an error? If so, what is the error?
What are we attempting to do exactly?
Providing responses to the following questions in your ticket could expedite your resolution.
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