Front Office Room History Report (Desktop) 🎥

Front Office Room History Report (Desktop) 🎥

QUICKLINKS: TUTORIAL VIDEO | CLOUD VERSION

The Room History report shows room posting by room or overall. The posting type goes from room and tax or extras to early-checkouts and no-shows (for now-shows that have been checked-in).
Path: Front Office > Supervisor > Reports > Room History.

Generate report

1. Narrow down the report using the optional available filters (from left to right):
- by arrival date: choose one date or a date range. Obviously, the end cannot be past the current audit date.
- by posting type: room and tax, no-show (checked-in), early check out, late check in, extra, fixed fee, incidental, activities, or all.
- by room number or All.



2. Click Refresh.



Detailed report

- Date of the posting.
- Room number and folio on which the posting was made.
- Guest name.
- Number of adult(s) and children.



- Type of posting: room and tax, no-show (checked-in), early check out, late check in, extra, fixed fee, incidental, activities, or all.
- Amount of the posting and status of the tax exempt (Taxable, Exempt, Partial).
- If the charge comes from another folio, a "Y" will show.
- Folio number from which the charge is transferred from.
- Group name if the room is part of a group.



- User ID of the agent/user who did the posting.
- VM Confirmation number or CRS number for online reservations.



- Balance total of posting for the posting type.




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