Setup the Comp (complimentary) Code (Cloud)

Setup the Comp (complimentary) Code (Cloud)


This article refers to the Cloud version. For the Desktop version, click HERE.


When you want to comp a room, you will use the discount code Comp to have a 100% discount on the room revenue.

Setup the Comp Discount Code

Go to Management > Rates > Discounts > Setup > Add new discount code (1)


Code Setup

- Disc Code: COMP (you can choose another one if it suits you better)
- Description: Complementary Code/Free room/etc
- Disc Type: % (percentage)
- Disc %/Flat Amt: 100%
- Wk Day/Wk End: choose YES in both or at least one of them. If you want to block the code during the WK Day or WK End select No on the appropriate drop-down. 
- Tier Level: choose the level up to which the code will be able to be used. If you put 7, and if the current rate is on Tier 8, then you will not be able to use the code. We generally advise to put the highest Tier - Tier9
- Account Code: The reason to have a different accounting code from others discount codes (RD) is to have a specific code to value the amount of that code. If you do not have an accounting code then follow the step in the next section of this article.
- Post Sep: Do you wish the comp code to show as a separate line on the guest folio or just show "Room Charge $0"?
- Show Avail: choose Yes as the code will only be for local use
- Order: If you want the code to show in a specific order in the drop-down in Front Office.
- Rate Private: Yes if you want the rate of $0 to show on the Registration Card, and NO if you want to hide it.

Setup a Comp Accounting Code (if you do not already have one)

Go to Management > Accounting Settings > Setup Code
Below how the code should be setup:



Populate the Discount Code to the various Room Types and Seasons you will authorize its use to

Go to Management > Rates > Discounts
Highlight a season in the top left window, and a room type in the top right window.
Search for the Comp code in the bottom window and check the box in front of it. Do not forget to save the modification.
Repeat the process for every room type in every season you want to authorize the application of the Comp code to.



Apply the Code to a Reservation

If the code has been correctly set up, choose the code in the Discount Code list for the period to apply (weekday or weekend) and the Actual rate will change to $0.


    • Related Articles

    • Setup a New Accounting Code (Cloud) 🎥

      QUICKLINKS: TUTORIAL VIDEO #1 | TUTORIAL VIDEO #2 | VM UNIVERSITY COURSE | DESKTOP VERSION Path: Management > Accounting Settings > Setup Code > Add New A- Accounting Code Choose the code you want to give to this new item. The code is limited to 4 ...
    • Set Up a Discount Code (Cloud) 🎥

      QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | DESKTOP VERSION Path: Management > Rates > Discounts > Setup (icon on the right side). Is your code for local use or for online use? If your code is for online use, you have first to make sure that ...
    • Migrating from Desktop to Cloud: What to Know and to Expect!

      In this article, we are going to overview the main differences between VM Desktop and VM Cloud. We will show where to find in the Cloud what you are used to finding on the Desktop. We will also do a quick overview of some new features that are only ...
    • Management Room Type Configuration Setup (Cloud) 🎥

      QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE DESKTOP VERSION Path: Management > Rooms > Room Type Config 1. Click Add to open a new line at the top. 2. Enter a Room Type. The length is limited to 6 characters. 3. Enter a Description. The length ...
    • Setup a Warranty Item (Cloud) 🎥

      QUICKLINKS: DESKTOP VERSION Path: Maintenance > Set Up > Warranty Items 1. Click on "New Warranty Item" to generate a new empty line at the top of the list. 2. Complete with all available information about the item: - Code/Type of item. - Date the ...