Set Up a New Discount Code/Rate Plan (Cloud) 🎥

Set Up a New Discount Code/Rate Plan (Cloud) 🎥

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Ensure that if the code is intended for online use, it must first be generated in the Channel Manager.
There are three types of discount codes/rate plans that can be created in Visual Matrix:
- Percentage Discount: This deducts a specified percentage from the applicable rack rate.
- Flat Amount Discount: This subtracts a specific dollar amount from the applicable rack rate.
- Excep/Fixed Discount Code: Unlike other discounts, this rate plan does not deduct from the rack rate; instead, it replaces it with a specific fixed rate.
Path: Management > Rates > Discounts > Setup (icon on the right side) > General

1. Click Add New Discount Code. That will create a new empty line in the first row.



2. Choose a Code and a Description. The code is limited to 12 characters, the description to 30.



3. Select the type of discount that you want to create as the discount type.
There are three types of discount codes/rate plans:
- Percentage Discount: This deducts a specified percentage from the applicable rack rate.
- Flat Amount Discount: This subtracts a specific dollar amount from the applicable rack rate.
- Excep/Fixed Discount Code: Unlike other discounts, this rate plan does not deduct from the rack rate; instead, it replaces it with a specific fixed rate.

3a. When setting up a percentage discount, enter the percentage amount that will reduce the rack rate upon application, leaving the "Flat Amount" field empty.


3b. For a flat amount discount, enter the specific dollar amount that will be deducted from the rack rate when applied. Ensure the "Disc %" field remains empty.




3c. If opting for an exception/fixed rate plan, set the override rate during step 12 of the setup process. Both the "Disc %" and "Flat Amt" fields should be left empty in this case.



4. Select if the discount code can be applied on weekdays, week-ends, or both.



5. If Tier Rates are configured, choose whether the discount code should apply only up to a specific tier or any tier rate. To apply the rate plan regardless of the tier, leave it as "0".



6. Select the accounting code the discount code will be reconciled under. RD (Rate Discount) is the default code. Some discount codes may use another accounting code, like the Comp code.



7. Post Sep (seperately) will display (YES) or not (NO) the discount code on a folio.



8. Select "Yes" in Show Avail (Available) if the code is to be used locally and needs to show in the discount code dropdown in a reservation. Choose No if the code is only for online bookings. This will avoid having too many codes to scroll over when trying to find a discount code while creating a reservation.



9. The "Order" is the order the discount codes will be sorted in the reservation dropdown.



10. Select "Yes" to "Rate Private" if the discount code rate is meant to be Private.
Reminder: Private means that the rate will not show on the Reg Card but it will still show on the Folio.


11. Click Save.


A room charge posted with a percentage discount cannot be overridden. In case of an erroneous rate, it must be voided and reposted.

The following steps are exclusively applicable to setting up an Excep/Fixed Rate Plan.

12. Click Close to get back to the discount codes list.



13. Setup the Excp/Fixed rate. Highlight a Season and a Room type to which the discount code will be applicable to.



Ensure the "Active" box is checked for the discount code and enter the applicable rates for 1 to 6 persons, regardless of whether the room accommodates 6 persons or if the rate is the same. This should be done for both weekdays and weekends.
In the last column, specify the minimum number of nights required to apply the code.



15. Click Save.



16. Repeat Steps 13 to 15 to apply to other room types/seasons.


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