Opt-In Guest Into Texting (Cloud)
Hotel guest texting increases guest satisfaction because guests are happier when their needs are being met more quickly. This helps guests feel more valued and appreciated, leading to higher satisfaction levels and increased brand loyalty.
Path: Front Office > Reservations > Add Res/BookRes
In AddRes
Check the "Text Message" box to enroll the guest into the feature.
In BookRes - Page 2
Check the box to enroll the guest into the feature.
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