Room Inspection Overview (MOP 2.0)

Room Inspection Overview (MOP 2.0)

Room Inspection allows supervisors and managers to review completed guest room tasks, verify cleanliness and readiness, and document inspection outcomes directly in MOP. The feature supports quality control, accountability, and reporting by clearly recording inspection results, timestamps, and the user who completed each action.

What Is Room Inspection?

Room Inspection is a workflow in MOP that enables authorized users to:
  1. Inspect guest rooms after housekeeping or maintenance tasks are completed
  2. Verify that rooms meet property standards
  3. Document inspection results for tracking and reporting
Room Inspections are tied directly to room tasks and are visible in Room Inspection views and reports.


Who Can Perform Room Inspections

Room Inspections are typically completed by:
  1. Supervisors
  2. Managers
  3. Head Housekeepers
  4. Other authorized roles with inspection permissions
Room Attendants generally complete room tasks, while inspections are performed by higher-level users.


Room Inspection Workflow Overview

The typical Room Inspection process follows this flow:
  1. A room task (clean, strip, service, etc.) is completed.
  2. The room becomes available for inspection.
  3. An authorized user opens the room in Room Inspection.
  4. The inspection is completed and documented.
  5. The inspection result is saved and recorded in MOP.

Inspection Results and Visibility

Once completed, Room Inspection records may display:
  1. Room number
  2. Attendant
  3. Total Problems
  4. Status
  5. Inspected by (user who performed the completion)
  6. Notes or findings entered during inspection
Info
Completed inspections become read-only and remain available for reporting and auditing.

Why Room Inspection Matters

Room Inspection helps properties:
  1. Maintain consistent cleaning and quality standards
  2. Improve accountability and transparency
  3. Identify training opportunities
  4. Support operational reporting and audits
  5. Ensure rooms are guest-ready before occupancy

Still Need Help With This Topic?

Ask Yourself:
  1. Do I have the correct role or permissions to perform Room Inspections?
  2. Are inspection results appearing as expected in reports?
Support May Ask You:
  1. What role is assigned to the user performing the inspection?
  2. Which room and task are being inspected?
  3. Who completed the task versus who completed the inspection?
  4. Are inspection records missing or displaying unexpected users?

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