Setup Overbooking for Room Types (Cloud)

Setup Overbooking for Room Types (Cloud)

This overbook settings will only apply to local reservations and will require the override password to apply. The overbooking allowance works by a percentage (%)  amount and by room type.
Path: Management > Rooms > Room Type Configuration (Config)

1. Change the percentage in the Overbook column room type by room type.



2. Save line by line after each modification. Do not update all of them and save them all one by one.


Seting up a room type to overbook in Management will not sync with your channel manager and authorize it to overbook. If you are a Best Western Hotel and want to authorize overbooking from the 2Way, contact your BW Revenue Manager.

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