**Understanding the Registration Card Layout (Cloud)

**Understanding the Registration Card Layout (Cloud)

The registration card provides a complete summary of a guest’s stay, including reservation details, rates, and required acknowledgments. Understanding each section of the registration card helps ensure accuracy at check-in and allows staff to clearly explain charges and collect the necessary guest authorization.

Understanding the Registration Card

The registration card is organized into sections that display property information, guest details, reservation data, rate breakdown, and signature areas.
Property Information
Located at the top of the registration card.
  1. Property name, address, and contact information
  2. Property logo (if configured)
  3. Email and website (if enabled)
Reservation Summary
Typically displayed on the right side of the header.
  1. Room #: Assigned room number
  2. Conf #: Reservation confirmation number
  3. Arrival/Departure: Stay dates
  4. Room Type: Booked room category
  5. Guests: Number of adults and children
  6. Amt Paid: Payments applied to the reservation
  7. Payment: Method of payment on file
Guest Information
Displayed on the left side below the header.
  1. Guest name and address
  2. Reservation check-in date and user
  3. “Registered To” section reflects the primary guest
Reservation and Rate Information
The main table in the center of the document.
  1. Dates: Each day of the stay
  2. Rate: Nightly room rate
  3. Tax: Tax applied per day
  4. Pkg/Extra fields: Additional charges or packages (if applicable)
  5. Extended Dates: Displays summarized rates for longer stays
  6. Avg Daily Rate: Average rate across the stay
  7. Estimated Total: Total projected cost (if enabled in settings)
Guest Initials Section
Located near the rate table.
Area for guest initials acknowledging rate details and total
Guest Vehicle Information
Optional section on the right.
  1. Make/Model
  2. State/Province
  3. License Plate
Bubble Text Suggestion:
Records guest vehicle details for the stay.
Preset Text and Signature Area
Located near the bottom of the registration card.
This section is fully customizable and is defined by the Preset Text configured in Registration Card settings. Properties can include any content needed, such as policies, disclaimers, or guest acknowledgments.
It typically includes space for:
  1. Guest signature
  2. Staff verification (e.g., Checked-In By)
However, the content and wording may vary based on how the property has configured the text.
Footer
Very bottom of the document.
  1. May include brand-specific or property-specific text
  2. Displays a default signature line on the left side
Notes
A signature line may appear in the footer outside of the customizable preset text section. This footer signature is system-generated and cannot be removed.

Registration Card Example



Still Need Help With This Topic?

Ask Yourself:
  1. Are all sections displaying the expected information?
  2. Are rates and totals accurate for the stay?
  3. Are any fields intentionally blank due to settings (e.g., driver’s license)?
Support May Ask You
  1. Which section of the registration card is unclear or incorrect?
  2. Are specific fields missing or not displaying as expected?
  3. Are registration card settings configured properly?
  1. Configuring Registration Card Settings (Cloud)
  2. Editing Registration Card Text and Disclaimers (Cloud)
  3. FAQ – Management / Forms (PMS)
  4. Configuring Confirmation Letters for Guest Emails (Cloud)

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