View the Details of a Task (MOP 2.0)

View the Details of a Task (MOP 2.0)


Tasks in MOP help teams track and manage operational work across the property, but the main Tasks page only displays high-level information. Viewing task details is essential for understanding the full context of the work, including what needs to be done, who is responsible, and any additional notes or status information. This ensures tasks are handled accurately, efficiently, and consistently by the appropriate team members.



View Task Details

  1. Navigate to the Tasks page in MOP.
  2. Review the task list, which displays basic information such as room number, duty, status, assignee, and priority.
  3. Click the arrow icon located on the right side of the task.
  4. The task expands to display all available details, including additional task information needed to review, assign, or complete the task.


What You Can See in Task Details

When a task is expanded, users can view all relevant information associated with that task, allowing for better decision-making and follow-up. This detailed view supports accurate assignment, timely completion, and proper documentation of work.



Still Need Help With This Topic?

Ask Yourself:
  1. Am I viewing the correct task from the list?
  2. Do I have the appropriate permissions to view task details?
  3. Have I expanded the task using the arrow icon?
Support May Ask You:
  1. What type of task are you trying to view?
  2. Does the task appear on your Tasks page?
  3. Are you able to expand other tasks successfully?

    • Related Articles

    • My Tasks (MOP 2.0)

      The My Tasks page provides a centralized view of all tasks assigned to the currently logged-in user. This is where Room Attendants, Maintenance staff, and supervisors can manage daily assignments, update task progress, and review task details. For ...
    • Track the Status of Tasks/Duties (MOP 2.0)

      MOP allows you to monitor task progress in real time. Whether you are reviewing housekeeping, maintenance, or front desk duties, the system provides consistent status information across multiple areas of the application. This article explains where ...
    • Updating Task Assignee and Details Using the RA Monitor (MOP 2.0)

      The RA Monitor allows supervisors and managers to review, reassign, and modify housekeeping, maintenance, and front desk tasks in real time. It provides a centralized view for making quick adjustments to assignments, priorities, and task details ...
    • Housekeeping Task Lifecycle (MOP 2.0)

      Housekeeping tasks are a critical part of daily hotel operations, directly impacting room readiness, guest satisfaction, and internal coordination. In MOP 2.0, housekeeping tasks follow a structured lifecycle that provides real-time visibility into ...
    • View All Recurring Tasks (MOP 2.0)

      A housekeeping recurring task refers to regular and repetitive duties that are essential to maintaining the cleanliness, order, and overall upkeep of a living space. These tasks often include activities like cleaning, tidying, and organizing on a ...