Group Accounts
Locate In-House Groups (Cloud)
When you’re managing group blocks in Visual Matrix Cloud, you’ll often need to access the list of in-house groups—whether to review room allocations, check folio balances, or make group-level adjustments. This article shows you how to find and open ...
Print or Email a Group Folio (Cloud)
After finalising or generating a group folio in Visual Matrix Cloud, you may need to provide it to the client or internal teams either by printing a physical copy or sending it via email. This process helps ensure transparency of charges, supports ...
Check Out a Group Master Folio (Cloud) 🎥
? Watch Video At the end of a group’s stay, you’ll use the Group Master Folio to finalize billing and close the group account. Checking out the group folio in Visual Matrix Cloud ensures all balances are cleared and all charges are correctly ...
Transfer Charges From a Group Folio to a Guest Folio (Cloud)
When a charge has been posted to a Group Master Folio that actually belongs to an individual guest, it can be transferred to the guest’s folio without needing to repost it manually. This process ensures that each guest’s folio reflects the correct ...
Post a Transaction on a Group Folio (Cloud) 🎥
? Watch Video When you manage a group booking in Visual Matrix Cloud, the Group Master Folio collects all charges and payments for the group as a whole. Posting transactions directly to the group folio ensures accurate billing, proper accounting, ...