Group Accounts
Locate In-House Groups (Cloud)
Path: Front Office > Cashiering > Group Account 1. Click to open the In House Groups window on the Right. 2. On the left of the window, the groups can be sorted by room number (group ID) or by guest name (group name). 3. On the right of the window, ...
Print or Email a Group Folio (Cloud)
Path: Front Office > Cashiering > Group Account 1. Click "In House Group" from the toolbox on the right. 2. Click on the Group you need to print/email the folio. 3. Click View to open the folio. 4. Open the toolbox on the right and click on Print ...
Check Out a Group Master Folio (Cloud) 🎥
? Watch Video When a group is ready to check out, there are two steps to follow: first, check out the individual rooms allocated to that group, and then check out the group master. Path: Front Office > Cashiering > Group Account 1. Select In-House ...
Transfer Charges From a Group Folio to a Guest Folio (Cloud)
If a group was not set up correctly or there's a last-minute change in the guarantee type, resulting in charges being posted to the wrong folio, it's possible to transfer charges between the group master folio and individual room folios, and vice ...
Post a Transaction on a Group Folio (Cloud) 🎥
? Watch Video A group reservation consists of the master reservation, which includes the total number of allocated rooms, and individual guest reservations for each room that has been picked up from those allocations. Similarly, a folio for a group ...