Transfer Charges From a Group Folio to a Guest Folio (Cloud)
If a group was not set up correctly or there's a last-minute change in the guarantee type, resulting in charges being posted to the wrong folio, it's possible to transfer charges between the group master folio and individual room folios, and vice versa.
Path: Front Office > Cashiering > Group Account
1. Select In House Groups from the Tools menu on the right.
2. Locate and double click the folio that is needed.
3. Check the "Detail" box.
4. Click to highlight the line item that needs to be transferred.
5. Select Send to send the charge to the individual folio.
Transfer Charges from Guest Folio to Group Master Folio (Cloud)
In the event that a group was not initially configured correctly or there is a last-minute change in the guarantee type, which leads to charges being incorrectly posted to the wrong folio, it is feasible to transfer charges between the group master ...
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