Reservation Guest Account
Add an Extra Guest to a Reservation (Cloud) 🎥
? Watch Video In scenarios where multiple guests are staying in the same room, and one guest is responsible for all expenses, you might still want to document the names of the other guests on the reservation. To achieve this, you can generate an ...
Remove Extra Folio (Cloud) 🎥
? Watch Video Path: Front Office > Reservations > Search > Open the Reservation > Select Guest Account. If the secondary folio is either Incidental or Name Only, select the "Remove" button in red. You can not remove a folio if there have been ...
Share Room Charges (Cloud) 🎥
? Watch Video When you have multiple guests sharing one room, there are occasions when they prefer to individually cover their portion of the room charges and have separate folios. It's important to note that this can be easily set up in the guest ...
Add an Incidental Folio to a Reservation (Cloud) 🎥
? Watch Video An incidental folio is an independent hotel billing statement that itemizes charges for services, meals, and other extras, separate from room charges. Path: Front Office > Search > Open the Reservation > Select Guest Account in the ...