Assignments & Inspections
Room Inspection Overview (MOP 2.0)
Room Inspection allows supervisors and managers to review completed guest room tasks, verify cleanliness and readiness, and document inspection outcomes directly in MOP. The feature supports quality control, accountability, and reporting by clearly ...
Complete a Room Inspection (MOP 2.0)
Room inspections are essential for guest satisfaction, safety, and quality control. They ensure that rooms are well-maintained, safe, and compliant with regulations. By identifying and addressing issues promptly, inspections enhance guest ...
Complete a Room Attendant Inspection (MOP 2.0)
A Room Attendant inspection focuses on supervising and guiding room attendants as they clean guest rooms, ensuring that cleaning tasks are performed correctly. It plays a crucial role in maintaining the cleanliness and quality of guest accommodations ...
"Process Inspection" vs "Room Inspection" (MOP 2.0)
Both "Process Inspection", which supervises room attendants during cleaning, and "Room Inspection", conducted post-cleaning, are crucial in maintaining hotel cleanliness, quality, and guest satisfaction. "Process Inspection" ensures adherence to ...
Assign Rooms Manually (MOP 2.0)
If your property does not have an automatic PMS integration that sends room assignments to MOP, room assignments must be entered manually. This process allows supervisors to assign specific rooms, duties, and verification levels to each Room ...
Assign Room(s) to Head Housekeeper(s) for Inspection/Verification (MOP 2.0)
After a room has been cleaned by the room attendant, its status can vary based on whether the room attendant is authorized to designate it as "verified" or "finished" for subsequent verification. In cases where the head housekeeper is required to ...