DND & No Service
Verified DND vs Verified Clean: How Room Status Updates Work (MOP 2.0)
This article explains how Verified DND and Verified Clean actions affect room cleanliness status updates between MOP and the PMS. Properties may notice that verifying a DND does not mark a room as clean. This behavior is intentional. Understanding ...
Do Not Disturb (DND) Monitoring Feature (MOP 2.0)
The new Do Not Disturb (DND) Monitoring Feature helps properties track guest rooms that show consecutive days of “Do Not Disturb” or service refusal. When a room reaches your configured threshold, MOP creates a DND Alert task, ensuring timely ...
Verify DND or No Service Request Tasks (MOP 2.0)
This article explains how to verify Do Not Disturb (DND) or No Service Request tasks in MOP 2.0. When a Room Attendant marks a room as DND or No Service Request and does not have Self Verification enabled, the task must be reviewed and verified by a ...
Record a "No Service" Request on an Assigned Cleaning Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Add any notes and or images related to the Status update (i.e. reason of the update, who did the request). 3. Click "No Service". Related Articles
Record a DND on an Assigned Cleaning Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Add any notes and or images related to the Status update (i.e. reason of the update, who did the request). 3. Click DND. Related Articles