DND & No Service
Do Not Disturb (DND) Monitoring Feature (MOP 2.0)
The new Do Not Disturb (DND) Monitoring Feature helps properties track guest rooms that show consecutive days of “Do Not Disturb” or service refusal. When a room reaches your configured threshold, MOP creates a DND Alert task, ensuring timely ...
Confirm (Verify) a DND or No Service Request (MOP 2.0)
If a room attendant marks one of her rooms as "DND" or "No Service Request" and does not have the "self-verified" status, the room status must be verified by a head-housekeeper. Path: Dashboard > My Tasks 1. To verify a task, open it by clicking on ...
Record a "No Service" Request on an Assigned Cleaning Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Add any notes and or images related to the Status update (i.e. reason of the update, who did the request). 3. Click "No Service". Related Articles
Record a DND on an Assigned Cleaning Task (MOP 2.0)
Path: My Tasks 1. Click on the eye on the left side of the task. 2. Add any notes and or images related to the Status update (i.e. reason of the update, who did the request). 3. Click DND. Related Articles