Apply BW Travel Cards/Gift Cards/Vouchers on Folios (BW) (Cloud)

Apply BW Travel Cards/Gift Cards/Vouchers on Folios (BW) (Cloud)


Travel cards, gift cards, and vouchers are used as deductions on a guest's folio to reduce the total balance. However, the property receives compensation for these deductions from the brand. In Visual Matrix, you should post these forms of payment as city ledgers. It's important to note that this posting in Visual Matrix does not result in an actual payment to the hotel. To receive the reimbursement from Best Western, the property still needs to log these travel cards, gift cards, and vouchers in their brand portal. This will trigger the reimbursement process from Best Western.
Path: Front Office > Cashiering > Open the Folio

1. From Details Posting, post the accounting code DB (direct bill) and enter the amount of the Travel Card/Gift Card/Voucher.
2. Confirm the CL account to which the amount of the Travel Card/Gift Card/Voucher will be posted to.



3. Repeat the scenario as many time as there are Travel Cards/Gift Cards/Vouchers.


The last step is to redeem the Travel Cards/Gift Cards/Vouchers from Member Web. Contact BW Helpdesk for more information.

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