Find/Get a Group Estimated Balance (Cloud)

Find/Get a Group Estimated Balance (Cloud)

The estimated balance for a group can be found within the group master reservation, specifically in the Summary of Charges section, but only for groups configured with a Guarantee Type of "Room & Tax" or "All Charges".
The displayed balance will only includes the total for picked up rooms, with VM excluding any rooms not picked up, as they are not considered rented.


For groups with a "None" Guarantee Type, no balance will be shown in the group master reservation since each guest is individually responsible for their own charges. In such cases, the estimated balance for each guest will be located within their respective individual room reservation.

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