In House Charge Verification Report (Cloud)
The In-House Charge Verification report provides a list of all guests currently checked in at the hotel, along with a breakdown of the charges associated with their reservations. It includes information about the method of payment and the amount currently authorized for credit card payments.
Path: Front Office > Reports > Front Office > In-House Guests > Choose Charge Verification from the Report drop-down.
Generate report
1. Choose "Charge Verification" in the Report dropdown.
The other available reports are In-House Guest List, In-House Frequency, Company Listing, Parking Lot, Extra Locator, Market Segment, and Driver's License.
2. Narrow down the report using the optional available filters (from left to right):
- by date: only checked-in guests will show. If generated for a previous or future date, only guests still or already checked in for those dates will show.
- by sorting the report by guest name or by room number.
- by including or excluding groups, all groups, or one specific.
- by including any guest already checked out but with a balance.
3. Click Refresh.
Detailed report
- Room number.
- Guest Name.
- Arrival and departure dates.
- Total of the credit card authorization amount pending.
- Total balance of the folio.
- Method of payment on the reservation.
- Package name if a package is attached to the reservation.
- Group name if the reservation is part of a group.
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