Post to a House Account (Cloud) 🎥

Post to a House Account (Cloud) 🎥

🎥 Watch Video
A house account in a hotel is an internal credit account used to track charges for various purposes, such as staff meals, maintenance, or in-house services. It helps the hotel separate internal expenses from guest folios for better accounting and financial tracking. Balances on house accounts are settled regularly, and they can also be used to post charges for external guests or expenses that guests do not want on their room folios.
Path: Front Office > Cashiering > House Account
Reminder: In a hotel, there are two types of House Accounts:
- City Ledger: Used for administrative purposes and city ledger postings through accounting. It's for internal tracking and is not accessible to regular users.
- Guest Ledger: Reserved for non-guest sales like sundry shop purchases or vending machine charges. These accounts must always have a zero balance for proper accounting.



3. Check Detail or Summary to change the charge display.
4. Click View to open the selected House Account.



5. Choose the charge to post using the Detail Posting dropdown at the bottom of the folio.
6. Post the payment to balance the account.
A House Account MUST stay balance ($0.00). If the balance is not $0.00, the user will not be authorized to close the window. Any discrepancy will create a balance in the Daily report.

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