Post to a House Account (Cloud) 🎥

Post to a House Account (Cloud) 🎥

🎥 Watch Video
A house account in a hotel is an internal credit account used to track charges for various purposes, such as staff meals, maintenance, or in-house services. It helps the hotel separate internal expenses from guest folios for better accounting and financial tracking. Balances on house accounts are settled regularly, and they can also be used to post charges for external guests or expenses that guests do not want on their room folios.
Path: Front Office > Cashiering > House Account
Reminder: In a hotel, there are two types of House Accounts:
- City Ledger: Used for administrative purposes and city ledger postings through accounting. It's for internal tracking and is not accessible to regular users.
- Guest Ledger: Reserved for non-guest sales like sundry shop purchases or vending machine charges. These accounts must always have a zero balance for proper accounting.



3. Check Detail or Summary to change the charge display.
4. Click View to open the selected House Account.



5. Choose the charge to post using the Detail Posting dropdown at the bottom of the folio.
6. Post the payment to balance the account.
A House Account MUST stay balance ($0.00). If the balance is not $0.00, the user will not be authorized to close the window. Any discrepancy will create a balance in the Daily report.

    • Related Articles

    • Create a New House Accounts (Cloud) 🎥

      ? Watch Video House accounts are set up for account tracking and/or postings used in various aspects of the Hotel. There are two House Accounts available for usage in Visual Matrix: Guest Ledger and City Ledger*. *To avoid any misuse and reporting ...

    • Locate In-House Guests (Cloud)

      Path1: Dashboard Tile > Click on the "In House" tile Path2: Front Office > Cashiering > Guest Account > "In House Guests" from the toolbox on the right 1. Sort by: To arrange the rooms either by room number or by guest name. 2. List Option: Selecting ...

    • In House Company Listing Report (Cloud)

      The In-House Company Listing report provides a list of all guests currently in-house, along with details of the companies associated with their reservations. Path: Front Office > Reports > Front Office > In-House Guests > Choose Company Listing from ...

    • Delete/Deactivate a City Ledger Account (Cloud)

      City Ledger accounts in Visual Matrix cannot be deleted, but they can be deactivated. When deactivated, these accounts will no longer appear in your list of accounts when working in the Front Office, helping you maintain an organized and up-to-date ...

    • View the City Ledger Account Listing (Cloud) 🎥

      ? Watch Video The City Ledger account Listing provides an overview of all City Ledger accounts within Visual Matrix, making it easy to access and manage corporate or group guest accounts efficiently. Path: Accounting > City Ledger > Account Listing ...