This section is a convenient feature that allows you to assign room numbers to a list of arriving guests by date, eliminating the need to open and assign rooms to each reservation individually.
Path: Front Office > Supervisor > Res Mgmt
This section lets you view details about incoming arrivals and pre-block rooms.
1. Enter the Arrival Date or select the date from the calendar.
2. Select a Room Type from the dropdown to filter by room type.
3. Select a defined filter with the Search By dropdown or enter a customized filter in the "Search For" field.
4. Click Refresh.
5. The Arrivals by Day on the left and the Room Chart on the right will update with the filters you choose.
6. Click the Guest Name in the Arrivals by Day window to populate the fields in the Reservation Detail at the bottom.
The Room Chart on the right displays the property’s rooms guests reserved starting on the day you selected. It can be filtered by Room Type from the dropdown. To move guests on the Room Chart, click and hold a guest’s name on the chart, and then drag and release the guest to a new room and/or date.
Related Articles
Search Pre-Registered Reservations (BW) (Cloud) 🎥
? Watch Video When a guest submits a CRS survey provided in a welcome email, Visual Matrix puts that reservation into a "pre-registered" state. From the Reservation Search Path: Front Office > Reservations > Search The Search Field in the ...
Add an Existing Reservation to a Group Block (Cloud)
At times, you may need to create a group when individual reservations already exist outside of the group block. This process is used when you want to add an individual reservation to an existing group block. Path: Front Office > Reservations > Search ...
Add Res - Every Field Explained (Cloud) 🎥
? Watch Video Reservations in Visual Matrix can be created through various methods, including BookRes, Availability Screen, Room Chart, Wait List, or the Add Res Screen. Regardless of the method initially used, the reservation will ultimately appear ...
View Guests Text(s) Request(s) (Cloud)
This feature goes with the Guest Texting feature. This section displays a comprehensive list of all text messages sent to and received from guests using the guest texting feature. It also provides information about the status of each text message. ...
Night Audit Pre-Audit CheckList - Guest(s) Due Out (Cloud) 🎥
? Watch Video The Guest Due Out report shows any rooms that have their departure date on the current day and has not been checked out. Path: Accounting > Night Audit > Run Audit. 1. Click View in the middle. 2. Click Print to keep a copy of the ...