In House Driver's License Report (Cloud)
Keeping accurate identification records on file is essential for guest verification, security, and compliance. The Driver’s License List report allows your team to quickly review which in-house guests have a driver’s license recorded in their profile—and which ones do not. This provides a fast way to confirm missing information, validate identification for payments or incidentals, and support front desk and security operations.
Path: Front Office > Reports > Front Office > In-House Guests > Driver's License
Generating the Report
1. Choose the Report Type: Set the Report dropdown to Charge Verification.
2. Adjust the Filters to Refine Your Results. Use the filters to control which guests, groups, and folio details appear in the report.
- As Of: Select the date for which the in-house list should apply (defaults to today).
- Sort By: Choose how to order results (Guest Name, or Room Number).
- Include Groups: Choose how to handle group bookings using the drop-down options - Include, Exclude, or Groups Only. Then select a specific group from the list or keep All.
The Include C/O w/Bal option is visible in the filter panel, but does not apply to this report. It is used only with the primary In-House Guests & Groups report.
3. Refresh the Report. Click Refresh to load the results based on your filter choices.
Understanding the Report
Use this section to understand how the report displays driver’s license details and guest information for each in-house reservation.
Guest Details
- Room: Room number assigned to the reservation.
- Birthday: Guest’s date of birth, if entered in the profile.
- Comment: Reservation comments visible to staff (e.g., special event, note, or request).
Driver’s License Information
- DriverLicense: Driver’s license number stored in the guest profile.
- State: State that issued the driver’s license.
Tips & Use Cases
- Identify guests missing identification details for check-in or payments.
- Confirm ID information for incidentals, long stays, or cash-paying guests.
- Verify age-sensitive reservations (e.g., under-21, senior rates).
- Support security by ensuring guest identification is up-to-date.
- Assist in-house audits where ID verification is required.
Still Need Help With This Topic?
Ask Yourself:
- Was the guest’s driver’s license added to their profile?
- Did I choose the correct date or group filters?
- Is the guest currently in-house?
Support May Ask You:
- What filters were applied?
- Which room or guest is missing expected license information?
- Is the profile missing identification details?
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