In House History Frequency Report (Cloud)
The In-House Frequency report displays a list of guests currently in the hotel, along with their historical stay information.
Path: Front Office > Reports > Front Office > In-House Guests > Choose In-House Frequency from the Report drop down.
Generate report
1. Choose "In-House Frequency" in the Report dropdown.
The other available reports are In-House Guest List, Company Listing, Parking Lot, Charge Verification, Extra Locator, Market Segment, and Driver's License.
2. Narrow down the report using the optional available filters (from left to right):
- by date: only checked-in guests will show. If generated for a previous or future date, only guests still or already checked in for those dates will show.
- by sorting the report by guest name or by room number.
- by including or excluding groups, all groups, or one specific.
- by including any guest already checked out but with a balance.
3. Click Refresh.
Detailed report
- Room and folio number.
- Guest name.
- Current stay arrival and departure dates.
- Rate for the current night - if no rate shows then the guest is on its departure date.
- Current folio balance.
- 1st date of the first time the guest stayed at the property.
- Number of stays this guest has completed in total.
- Number of nights this guest has spent at the hotel.
- Total room revenue generated since the guest's first stay.
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