Set a Room Out-of-Order and Back in Order from Room Rack (Cloud)

If you are a part of the front office and lack access to the maintenance department in Visual Matrix, you still have the capability to mark a room as out-of-order or return it to service directly from the Room Rack Summary.

Path: Front Office > Room Rack > Summary

Room Status and Condition Reminder

The Room Rack offers a comprehensive view of room statuses and conditions, using symbols and colors.

The "Clean" condition can refer to either "Clean" or "Clean & Inspected."

Set a Room Out Of Order

1. Left or Right click on a room number and select "Set Room Out Of Order".

2. Choose the duration for which the room should be marked as out of order.

3. Choose the maintenance staff responsible for handling the work order, and then select the specific work order.

4. Include any relevant details or comments pertaining to the work order for the maintenance staff.

5. Click "Save Work Order".

Set a Room Back in Order / Complete Work Order

1. Left or Right click on a room number and select "Complete Work Order".

2. Choose the employee responsible for completing the work order or returning the room to its regular status.

3. Input any costs associated with materials, labor, and miscellaneous expenses.

4. Click "Save Work Order".

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