User Settings
Setting the Application Language for a User (Cloud)
The application language in Visual Matrix Cloud is set individually for each user. This allows staff to view the system in their preferred language, improving usability and efficiency across different roles. Path: Management > User Settings > ...
Allowing Users to Access Channel Manager Rate Plan Mapping (Cloud)
Channel Manager rate plan mapping allows your property to link rate codes between your Channel Manager and Visual Matrix. Access to this feature is restricted and must be enabled for specific users before they can perform or modify mappings. Path: ...
Understanding the Front Desk Incentive (FDI) Number for Best Western Users (Cloud)
The Front Desk Incentive (FDI) number is a unique identifier assigned to employees at Best Western properties. This number is used when enrolling guests into the Best Western Rewards (BWR) program and is automatically included in enrollment records. ...
Understanding Supervisor Access and Permissions (Cloud)
Supervisor access in Visual Matrix allows certain users to perform sensitive actions within the system, such as handling financial transactions and viewing restricted information. Because this setting grants elevated permissions, it is important to ...
**Creating and Managing User Access and Permissions (Cloud) 🎥
? Watch Video User accounts in Visual Matrix control who can access the system and what they are allowed to do. Setting up users correctly ensures that each employee has the appropriate level of access for their role while maintaining system ...
Enabling Mobile App Access for Users (Cloud)
Users can access Visual Matrix through the mobile application when mobile access is enabled in their user profile. This allows staff to manage tasks such as housekeeping, work orders, and other operational functions directly from a mobile device. ...
Managing Active and Inactive User Access (Cloud)
User access in Visual Matrix can be controlled by activating or deactivating a user account. Deactivating a user prevents them from logging into the system while keeping their profile and history intact. This is useful when an employee leaves the ...