Security
FDI column in the User Settings (BW) (Desktop)
This field is intended for Best Western users. FDI stands for Front Desk Incentive number, which is the unique identification number assigned by BW to each employee. This number is utilized in Visual Matrix when the user registers a new BWR member. ...
Save the Employee Front Desk Incentive (FDI) Number in the User Profile (BW) (Desktop)
The employee FDI is the Front Desk Incentive number, the employee’s 3-digit enrollment number in the BWI system. The number is issued by BWI and must be saved to the user’s data. It is used in Visual Matrix when a user enroll a new guest into the BWR ...
VM User Text/Push Notifications (Desktop)
A user can be set up to receive sms or push notification in three areas: housekeeping, maintenance and management. Path: Management > Admin > Security 1. Highlight a user. 2. Choose to send a notification when the night audit backup fails and/or a ...
User Settings Supervisor Level (Desktop)
The Supervisor level can be given to anyone and is part of a user settings. This credential is not to be confused with the user department as a "Supervisor" or with the access privileges to "Front Office > Supervisor". Path: Management > Admin > ...
Mgmt Security Log Report (Desktop) 🎥
? Watch Video The Security Log Report will show anyone that logged into your Cloud and from which IP using which Login/Username, who viewed/revealed credit card numbers and who did a modification in the credit card interface. Path: Management > User ...
Create/Edit a VM User with Access Privileges (Desktop) 🎥
? Watch Video Path: Management > Security Creating a new user has 4 steps. The optional last 2 have their own article: 1. Create the user login, password, and levels. 2. Assign access privileges to the section of the application the user will have ...
Block/Inactivate/Disable an employee user access (Desktop)
Path: Management > Security 1. Search for the user profile in the list. 2. Change the Active column from Yes to No. 3. The change will automatically save. If a user is deactivated, their modifications/actions won't appear in reports when searched. To ...
Setup Unsettled CC Batch Alerts (Desktop)
When a credit card batch is not settled, an alert can be sent to anyone for who it is set up. This alert will be sent through the internal messaging application of Visual Matrix. Path: Management > Security 1. Highlight the User who will receive ...