Setup Reservation Cancellation Policy (Cloud)

Setup Reservation Cancellation Policy (Cloud)

The Cancellation policy is the number of days under which a reservation is open to cancellation. If a reservation is cancelled below that number of days, a message will show. It is different than the guarantee/cancellation policy that will show on the confirmation letter. 
Path: Management > Property Settings > Parameters > Section "Parameters" (right side)

1. Enter the number of days under which a reservation can be cancelled.



2. Click the green floppy disk at the top right to save the page modification.



3. Under that number of days, the following message will popup.




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