Walk-In/New Reservation
Create Zero Night/Half Day Reservations (Cloud)
In Visual Matrix, it is not possible to create reservations with a zero-night stay; the arrival and departure dates must differ, meaning the reservation must be for at least one night. However, if a reservation is checked out on the same day it was ...
Create a Reservation for a "Do Not Rent" Guest (Cloud)
If a new reservation is created using a guest profile marked as "Do Not Rent," a pop-up message will appear, requiring acknowledgment or confirmation before proceeding with the reservation creation. This serves as a precautionary measure to ensure ...
Online Booking after Audit Started
Online reservation and Visual Matrix When a guest makes a booking around the time the audit is scheduled to run, there's a likelihood that the booking may not be processed into the Property Management System (PMS) in time before the audit commences. ...
Make a Walk-In Reservation from Availability (Cloud) 🎥
? Watch Video There are several methods to create a new reservation in Visual Matrix, including starting by checking availability and generating a new reservation from there. Path: Front Office > Reservations > Availability 1. Search for the first ...
Backdate a Walk-In After Audit (Cloud)
Creating a post-audit arrival involves setting up a reservation for a guest who intends to check in on the date you just closed with your audit. Whether it's a guest who made an online booking after the hotel's nightly audit (note: you won't receive ...
Make New Reservation with Book Res (Cloud) 🎥
? Watch Video Book Res offers a fast and efficient method for generating reservations within Visual Matrix. This single-screen interface provides an overview of available rooms, rates, and all essential reservation details that influence pricing, ...