Front Office Reports
FO Next Payment Due Report (Cloud)
The Next Payment Due Report helps properties that host extended-stay guests track upcoming payment dates and outstanding balances. Each reservation includes a manually maintained Next Payment Date field, allowing staff to monitor when the next ...
Activity Schedule Report (Cloud)
The Activity Schedule Report gives you a detailed view of all scheduled activities linked to reservations for a defined date or date range. This helps your front-office and operations teams stay on top of guest services like rentals, excursions, ...
FO Airport Schedule Report (Cloud) 🎥
? Watch Video The Airport Schedule Report lists guest pick-ups and drop-offs scheduled for a selected period. It helps front desk and transportation teams plan daily shuttle runs, confirm flight times, and ensure all arrivals and departures are ...
FO Packages Report (Cloud) 🎥
? Watch Video The Packages Report identifies guests who have booked one of your hotel’s package offers — whether they’re already in-house or arriving soon. Use it to ensure those special packages are delivered correctly (amenities, services, room ...
FO Over Credit Limit Report (Cloud) 🎥
? Watch Video The Over Credit Limit Report identifies in-house guests whose folio balances exceed their available credit. This includes the guest’s assigned credit limit as well as any payments or credit card authorizations already applied to their ...
FO Operator Cash Out Report (Cloud) 🎥
? Watch Video The Operator Cash Out Report is a key end-of-shift control tool for front desk and accounting teams. It summarizes all payment activity by operator, comparing what the system records with what each user reports at the end of their ...
FO Downtime Reports (Cloud) 🎥
? Watch Video The Downtime Reports are a collection of Front Office reports designed to be printed at the start of each shift in case of any unexpected or planned system outage. These reports provide essential information to help the hotel continue ...
FO Departures Report (Cloud) 🎥
? Watch Video The Front Office Departures Report helps your front desk manage guest check-outs efficiently. It lists every guest scheduled to depart — showing room assignments, folio balances, and payment methods — so your team can verify charges, ...
FO Arrivals Report (Cloud) 🎥
? Watch Video The Front Office Arrivals Report keeps your front desk ready for the day ahead. It lists every guest scheduled to arrive — whether individual or part of a group — so your team can prepare rooms, confirm details, and welcome each guest ...