For Cloud PMS Users | Guests Reservations | Knowledge Base
Reservation Search
All the various ways to search a reservation
Room Chart/Availability
Room Chart Explained
Walk-In/New Reservation
Walk-In and BookRes
Reservation Form
Everything to know about AddRes
Reservation Rates
All about Rates
Reservation CC Save/Auth
Credit Card Info in the Reservation
Reservation Guest Account
Folio(s) and Incidental(s) Setup
Reservation Adv Deposits
Post and Manage Advance Deposits
Modification/Cancellation/Regrets
Modify, Cancel and Manage Reservation's Regrets
Guests Arrivals/Check-Ins
Everything that Happens at Check-Ins
ID Scanner
Use it the Right Way
Electronic/Mobile Key
Create an Electronic or Mobile Key
Reservation Wait List
Manage the Wait List
Best Western Options
Options and Features Available to our Best Western Users