General Parameters
Display the Visual Matrix Confirmation Number on Your Reports (Cloud)
By default, reports in Visual Matrix that display reservation numbers show the third-party confirmation number for reservations made online and the Visual Matrix confirmation number for locally created reservations. This can lead to confusion since ...
Auto Incidental Folio Creation for Online Rate Private Reservations (Cloud)
This feature is only available in VM Cloud. Enabling an incidental (B folio) for prepaid reservations lets guests use their card for extras like room service, offering transparency and charge records. For third-party reservations covering only room ...
Setup Default Reservation Search Result Number (Cloud)
This setting will setup the number of results that will display on each page for a search. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Use the dropdown next to "Reservation Search Default" to choose the ...
Enable City Ledger Creation from a Reservation (Cloud)
Normally, to use a City Ledger as a payment method for a reservation, the corresponding account must be set up in advance through the Accounting section. However, this option enables you to create a new City Ledger account directly from the ...
Setup Default Printing Paper Size (Cloud)
Visual Matrix can adjust the size of the paper used to print the various forms. There are 2 sizes available: Letter or A4. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Use the dropdown next to "Paper Size" ...
Show/Hide the Guest Company Name on every Forms (Cloud)
If a guest is linked to a Company in their reservation, the Company name and address can be showcased alongside the guest's name on a form, as demonstrated below. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) ...
Setup Default Arrival/Check-In Time (Cloud)
The Default Arrival (Check-In) Time setting is used to indicate when a guest is expected to arrive. This time appears on the Housekeeping Arrival report and can be adjusted directly in the reservation. If it's set earlier and the room still needs to ...
Setup Maximum Check Out Time (Cloud)
The Maximum Check-Out Time setting allows you to define a cut-off time for guest departures. If someone is checked out after this time, the system will display a prompt asking if a late check-out fee should be applied. Path: Management > Property ...
Setup Default Groups Allocation Drop Date (Cloud)
There are multiple ways to drop allocations in a group. This setting will only setup the default drop method that can always be changed in the group reservation itself. Path: Management > Property Settings > Parameters > Section "Parameters" (right ...
Enable Room & Tax Posting at Check-In (Cloud)
There are three methods to post room and tax charges: automatically during the night audit by default, manually using the "Post Room & Tax" button in the folio toolbox, and automatically at check-in. The latter can be enabled in the specified ...
Setup International and Long Distance Dialing Digits (Cloud)
These configurations pertain to the International and Long Distance extensions, which come into play when the Image Call Accounting interface is in use. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. In the ...
Setup Reservation Cancellation Policy (Cloud)
The Cancellation policy is the number of days under which a reservation is open to cancellation. If a reservation is cancelled below that number of days, a message will show. It is different than the guarantee/cancellation policy that will show on ...
Setup/Update the LogOff Time (Cloud)
The automatic logoff feature enables the system to automatically sign out a user after a designated period of inactivity. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Enter the number of minutes to setup ...
Allow Reservations to Alter Group Block Allocation (Cloud)
Group pickups are executed based on available allocations. Consequently, extending a reservation adheres to the same rules, and if there aren't sufficient allocations, the extension will be declined. This configuration allows the extension of a ...
View/Update the Reservation (Res) Override Password (Cloud)
The Reservation Override Password is a default password established to prevent overbooking. Any effort to overbook or override a status (MLOS, SOFT, or CTA) will necessitate the use of this password. Path: Management > Property Settings > Parameters ...
Get Out of Order Rooms Excluded from the Dashboard Occupancy Rate (Cloud)
This feature is only available on VM Cloud. The Occupancy rate indicates the percentage of rooms that are currently occupied. This is calculated by dividing the total number of occupied rooms, including Out of Order (OOO) rooms (counted as occupied ...
Sort Rooms by Least Used (Cloud)
Rather than displaying numbers in numerical order when assigning rooms, this setting organizes rooms based on the last time they were used. Opting for this option promotes a more balanced use and rotation of rooms. It can significantly diminish the ...