General Parameters
Auto Incidental Folio Creation for Online Rate Private Reservations (Cloud)
This feature is only available in VM Cloud. Introducing an incidental (B folio) option for prepaid reservations allows guests to conveniently use their credit or debit card for miscellaneous expenses like room service. This provides guests with ...
Setup Default Reservation Search Result Number (Cloud)
This setting will setup the number of results that will display on each page for a search. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Use the dropdown next to "Reservation Search Default" to choose the ...
Enable City Ledger Creation from a Reservation (Cloud)
Normally, to use a City Ledger as a payment method for a reservation, the corresponding account must be set up in advance through the Accounting section. However, this option enables you to create a new City Ledger account directly from the ...
Setup Default Printing Paper Size (Cloud)
Visual Matrix can adjust the size of the paper used to print the various forms. There are 2 sizes available: Letter or A4. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Use the dropdown next to "Paper Size" ...
Show/Hide the Guest Company Name on every Forms (Cloud)
If a guest is linked to a Company in their reservation, the Company name and address can be showcased alongside the guest's name on a form, as demonstrated below. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) ...
Setup Default Arrival/Check-In Time (Cloud)
The Housekeeping Arrival report features the Default Arrival Time, which is modifiable on the reservation. Housekeepers can utilize this time to coordinate their schedule and prioritize the initial rooms for cleaning. Path: Management > Property ...
Setup Maximum Check Out Time (Cloud)
The Maximum Late Check-Out (C/O) Time is a configuration that activates an automated message if a check-out is completed beyond the designated time. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Enter the ...
Setup Default Groups Allocation Drop Date (Cloud)
There are multiple ways to drop allocations in a group. This setting will only setup the default drop method that can always be changed in the group reservation itself. Path: Management > Property Settings > Parameters > Section "Parameters" (right ...
Enable Room & Tax Posting at Check-In (Cloud)
There are three methods to post room and tax charges: automatically during the night audit by default, manually using the "Post Room & Tax" button in the folio toolbox, and automatically at check-in. The latter can be enabled in the specified ...
Setup International and Long Distance Dialing Digits (Cloud)
These configurations pertain to the International and Long Distance extensions, which come into play when the Image Call Accounting interface is in use. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. In the ...
Setup Reservation Cancellation Policy (Cloud)
The Cancellation policy is the number of days under which a reservation is open to cancellation. If a reservation is cancelled below that number of days, a message will show. It is different than the guarantee/cancellation policy that will show on ...
Setup/Update the LogOff Time (Cloud)
The automatic logoff feature enables the system to automatically sign out a user after a designated period of inactivity. Path: Management > Property Settings > Parameters > Section "Parameters" (right side) 1. Enter the number of minutes to setup ...
Allow Reservations to Alter Group Block Allocation (Cloud)
Group pickups are executed based on available allocations. Consequently, extending a reservation adheres to the same rules, and if there aren't sufficient allocations, the extension will be declined. This configuration allows the extension of a ...
View/Update the Reservation (Res) Override Password (Cloud)
The Reservation Override Password is a default password established to prevent overbooking. Any effort to overbook or override a status (MLOS, SOFT, or CTA) will necessitate the use of this password. Path: Management > Property Settings > Parameters ...
Get Out of Order Rooms Excluded from the Occupancy Rate (Cloud)
This feature is only available on VM Cloud. The Occupancy rate indicates the percentage of rooms that are currently occupied. This is calculated by dividing the total number of occupied rooms, including Out of Order (OOO) rooms, by the total ...
Sort Rooms by Least Used (Cloud)
Rather than displaying numbers in numerical order when assigning rooms, this setting organizes rooms based on the last time they were used. Opting for this option promotes a more balanced use and rotation of rooms. It can significantly diminish the ...