Front Office Arrivals Report (Cloud) 🎥

Front Office Arrivals Report (Cloud) 🎥

🎥 Watch Video
The Arrival report provides a list of all arrivals for the day, including both individual reservations and group bookings.
Path: Front Office > Reports > Front Office > Arrivals.

Generate report

1. Narrow down the report using the optional available filters (from left to right):
- by date or period.
- by including or excluding groups, by selecting one group, or for All groups.
- by including already checked-in rooms, which will show not only the remaining arrivals but all arrivals for the selected period.
- by excluding the rates from the report.



- by excluding any comments from the CRS.
- by choosing to show only reservations made through your Channel Manager.
- by excluding any pre-registered Notes (BW properties only).
- by choosing to show only pre-registered reservations (BW properties only).



2. Click Refresh.



Detailed report - Guests Arrival List

- Guest name and confirmation number of the reservation.
      - If the reservation is part of a group, it will show next to the confirmation number, first.
      - If there are any special requests for the day of arrival, it will show, second.
- Status of the reservation (HLD, GTD).
- Arrival and departure dates.
- Number of adults and children on the reservation.
- Room type booked.



- Room rate.
- Package code if a package is added to the reservation.
- Method of payment.
- Amount of any advance deposit posted.



- If the room has multiple folios and room charges are shared with another folio, it will show Y in the Share column.
      - Share will also show the Profile Status of the guest (VIP, DNR, ...).
- Room number and folio allocated to this reservation. As shown below, if multiple folios are already created, each one will generate a separate line.



- Total arrivals left.



Detailed Report - Groups Arrival List

- Group name.
- Group event name.
- Status of the reservation (HLD, GTD).



- Arrival and departure dates.
- Total of adults and children in the group.



- Total number of rooms allocated in the group.
- Total of rooms not picked up from the group allocation.
- Any comments on the reservation.



    • Related Articles

    • Hskpg Arrivals Report (Cloud) 🎥

      ? Watch Video Visual Matrix offers three different Arrival reports: Front Desk, Housekeeping, and Sales and Marketing. Each of these reports serves specific purposes. The Housekeeping Arrival report is designed to provide housekeeping staff with ...
    • Marketing Arrivals Report (Cloud)

      The Marketing Arrivals report provides a list of reservations within a specified time frame along with their corresponding market segments. Path: Front Office > Supervisor > Reports > Marketing Arrivals. Generate report 1. Narrow down the report ...
    • Market Arrivals Report (Cloud) 🎥

      ? Watch Video The Market Arrivals report gives the list of arrivals by marketing segments. Path: Sales & Marketing > Reports > Status and Arrivals > Market Arrivals (by default, otherwise from the toolbox on the right) Generate report 1. Narrow down ...
    • Front Office Occupancy Forecast Report (Cloud) 🎥

      ? Watch Video The Occupancy Forecast report offers a predictive view of expected occupancy based on current reservations and their associated rates within Visual Matrix. Please note that these projections may change as new reservations are made, ...
    • VM Cloud - Front Office Videos 🎥