Understanding the Report
Use this section to understand how the Extras Locator report displays each in-house reservation, including stay details, folio information, and any extra items (Add-Ons) assigned to the room.
Guest & Stay Details
- Room: Room number assigned to the reservation.
- Guest Name: Primary guest registered to the room.
- Arrive: Arrival date for the stay.
- Depart: Scheduled departure date.
Folio & Billing Details
- Rate: Nightly rate applied for the current stay.
- Balance: Current folio balance.
- Incid: Indicates whether this specific folio is an incidental folio (Y = Yes).
- Group: Group name associated with the reservation, if applicable.
Extra Items Assigned
- Extra 1 / Extra 2: Extra amenities or Add-Ons assigned to the reservation (e.g., crib, breakfast package, pet fee, early check-in).
Tips & Use Cases
- Track extra item inventory such as cribs, rollaways, and refrigerators.
- Ensure housekeeping retrieves or reallocates items at checkout.
- Quickly verify whether a special request was fulfilled.
- Support maintenance by identifying which rooms contain electrical or mechanical extras.
- Prepare for busy days by reviewing which items are already in use.
Still Need Help With This Topic?
Ask Yourself:
- Did I select the correct date for in-house rooms?
- Are the extra items correctly assigned on the reservation?
- Is a group filter limiting which rooms appear?
- Does the guest still appear as in-house?
Support May Ask You:
- What filters were applied?
- Which room or guest is missing expected extras?
- Are the extras recorded correctly in the reservation details?
- Was the item added before or after check-in?