Front Office Arrivals Report (Desktop) 🎥
🎥 Watch Video
The Arrival report shows every arrival for the day, individuals as well as groups.
Path: Front Office > Reports > Arrivals.
Generate report
1. Narrow down the report using the optional available filters:
- by date or period.
- by including or excluding groups, by selecting one group or for All groups.
- by including already checked in rooms, which will show not only the remaining arrivals but all arrivals for the selected period.
- by excluding the rates from the report.
- by excluding any comments from the CRS.
- by choosing to show only Reservations made through your Channel Manager.
- by excluding any pre-registered Notes (BW properties only).
- by choosing to show only pre-registered reservations (BW properties only).
2. Click Refresh.
Detailed report - Individual arrival list
- Guest name and confirmation number of the reservat
- Status of the reservation (HLD, GTD).
- Arrival and departure dates.
- Number of adults and children on the reservation.
- Room type booked.
- Room rate.
- Package code if a package is added to the reservation.
- Method of payment.
- Amount of any advance deposit posted.
- If the room has multiple folios and room charges are shared with on other folio, it will show Y in the Share column.
- Room number and folio allocated to this reservation. As shawn below, if multiple folio are already created, each one will generate a separate line.
- Total arrivals left.
Detailed report - Groups arrival list
- Group name.
- Group event name.
- Status of the reservation (HLD, GTD).
- Arrival and departure dates.
- Total of adults and children in the group.
- Total number of rooms allocated in the group.
- Total of rooms not picked up from the group allocation.
- Any comments from the reservation.
Related Articles
Related Articles
Hskpg Arrivals Report (Desktop) 🎥
? Watch Video There are three differents Arrivals reports in Visual Matrix: Front Desk, Housekeeping and Sales and Marketing. Each having a specificity. The Housekeeping Arrival report includes Housekeeping Comments from the reservation, extras and ...Reservation (Res) by Operator Report (Desktop) 🎥
? Watch Video The Res by Operator report allows you to track individuals who have made reservations, made modifications, or canceled bookings at your hotel. Additionally, it provides insights into those who have booked packages. Towards the ...Delinquent Deposits Report (Desktop) 🎥
? Watch Video The "Delinquent Deposit Report" identifies any reservation—whether in-house or future—that lacks the required payment authorization. It includes group reservations and ensures all bookings comply with the hotel's financial policies, ...Front Office Occupancy Forecast Report (Desktop) 🎥
? Watch Video The Occupancy Forecast report offers insights into expected occupancy levels based on current reservations and their corresponding rates in Visual Matrix. It's important to recognize that actual figures may vary after the specified ...Marketing Arrivals Report (Desktop) 🎥
? Watch Video The Marketing Arrivals report allows you to see the list of all reservations for a specific time frame and their associated market segments. Path: Front Office > Supervisor > Reports > Marketing Arrivals. Generate report 1. Narrow down ...