In House Market Segment Report (Desktop)
The In-House Market Segment report is a list of the guests currently in house with details of the market segment, the source of the reservation and the discount code applied to the reservation if any.
Path: Front Office > Reports > In House Guests > Choose Market Segmentation from the Report drop down.
Generate report
1. Choose "Market Segmentation" in the Report dropdown.
The other available reports are: In House Guest List, In House Frequency, Company Listing, Parking Lot, Charge Verification, Extra Locator and Driver's License.
2. Narrow down the report using the optional available filters:
- by date: only checked-in guests will show. If generated for a previous or future date, only guests still or already checked-in for those dates will show.
- by sorting the report by guest name or by room number.
- by including or excluding groups, all groups or one specific.
- by including also any guest already checked out but with a balance.
3. Click Refresh.
Detailed report
- Room number and created folios.
- Guest name.
- Arrival and departure dates.
- Number of adults and children on the reservation.
- Rate of the current night - if no rate shows then the guest is on its departure date.
- Package code if a package is attached to the reservation.
- Group name if the reservation is part of a group.
- Market segment of the reservation.
- Company code (Source code) if a company is entered in the reservation.
- Discount code if a discount is applied to the reservation.