In House History Frequency Report (Desktop)
The In-House Frequency report is a list of every guests currently in house and their history information.
Path: Front Office > Reports > In House Guests > Choose In House Frequency from the Report drop down.
Generate report
1. Choose "In House Frequency" in the Report dropdown.
The other available reports are: In House Guest List, Company Listing, Parking Lot, Charge Verification, Extra Locator, Market Segment and Driver's License.
2. Narrow down the report using the optional available filters:
- by date: only checked-in guests will show. If generated for a previous or future date, only guests still or already checked-in for those dates will show.
- by sorting the report by guest name or by room number.
- by including or excluding groups, all groups or one specific.
- by including also any guest already checked out but with a balance.
3. Click Refresh.
Detailed report
- Room and folio number.
- Guest name.
- Current stay arrival and departure dates.
- Rate for the current night - if no rate shows then the guest is on its departure date.
- Current folio balance.
- 1st date of the first time the guest stayed at the property.
- Number of stays this guest has completed in total.
- Number of nights this guest has spent at the hotel.
- Total room revenue generated since the guest first stay.