In House Charge Verification Report (Desktop)
The In-House Charge Verification report presents a comprehensive list of guests currently staying in the property, along with detailed information about the charges associated with their reservations. This includes the method of payment and the amount of the current authorization if the chosen payment method is a credit card.
Path: Front Office > Reports > In House Guests > Choose Charge Verification from the Report drop down.
Generate report
1. Choose "Charge Verification" in the Report dropdown.
The other available reports are: In House Guest List, In House Frequency, Company Listing, Parking Lot, Extra Locator, Market Segment and Driver's License.
2. Narrow down the report using the optional available filters:
- by date: only checked-in guests will show. If generated for a previous or future date, only guests still or already checked-in for those dates will show.
- by sorting the report by guest name or by room number.
- by including or excluding groups, all groups or one specific.
- by including also any guest already checked out but with a balance.
3. Click Refresh.
Detailed report
- Room number.
- Guest Name.
- Arrival and departure dates.
- Total of the credit card authorization amount pending.
- Total balance of the folio.
- Method of payment on the reservation.
- Package name if a package is attached to the reservation.
- Group name if the reservation is part of a group.